Last updated: May 5, 2023

 

At Zapp Inc., we take your privacy seriously. This privacy notice explains how we collect, use, and share your personal data when you use our products and services. By using our products and services, you agree to the collection, use, and sharing of your personal data as described in this privacy notice.

 

1. Information We Collect

 

We collect the following personal data when you use our products and services:

• Full name

• Email address

• Phone number

• Full address

 

We may also collect certain sensitive information from you, including:

• Bank account number

• Credit card/prepaid card/debit card number

• Date of birth.

 

We may indirectly obtain information from you, such as information about the hardware and software you use when accessing the Service, your IP address  and other websites that you visit and that refer you to us prior to accessing our products and services.

 

Also, we may collect information that you provide to us in the course of your participating in one of our various partner promotional programs.

 

2. How Do We Collect Your Information

 

We collect personal data about you from various sources. For example, we collect and obtain information:

• Directly from you

• Using cookies and other automatic data collection technologies

• From other sources

 

3. How We Use Your Information

 

We use your personal data to provide you with our products and services, to communicate with you, and to improve our products and services. Specifically, we may use your personal data to:

• Provide our services to you and fulfill your requests.

• Process transactions and payments.

• Personalize your experience on our website or application.

• Comply with legal obligations or respond to legal requests.

• Respond to your customer service inquiries.

• Communicate with you about our products and services.

• Communicate with you for marketing and promotional purposes.

• Improve our products and services.

 

4. Sharing your Information

 

We may disclose your personal data to other entities under specific circumstances, including:

• Corporate affiliates that process personal data on our behalf to provide services or in other circumstances.

• Service providers that support business functions and internal operations.

• Third-party partners that we have partnered with to jointly create and offer a product, service, or joint promotion.

• Third-party analytics providers who help us analyze how our products and services are used.

• Government authorities or law enforcement officials when required by law.

• Other Instances: users may be asked if they would like their information shared with other third parties not described in this policy.

• Social media platforms and networks have features or tools made that when used, may result in information being collected or shared between us and the third-party and their use of your information is not governed by this privacy policy.

 

We do not sell your personal data to third parties.

 

5. Your Choices

 

You have certain choices about how we use and share your personal data. Specifically, you can:

• Opt out of receiving marketing communications from us by clicking the "unsubscribe" link in our emails.

• Update or correct your personal data by contacting us using the information provided below.

• You may request to erase your personal data, subject to applicable law.

 

You may request that we provide you a copy of your personal data held by us. For us to process some requests, we will need to verify your identity to confirm that the request came from you. 

 

6. Data Security

 

We take data security seriously and have implemented reasonable measures to protect your personal data from unauthorized access, disclosure, or use. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security and any transmission of personal information is at your own risk.

 

7. How Long Do We Retain Your Information

 

Your personal data will only be kept for as long as necessary to fulfill the purposes it was collected for, and to satisfy any legal or reporting requirements. The retention period will be determined based on applicable laws and regulations, the nature and sensitivity of the data, the risk of unauthorized use or disclosure, and the purposes for which the data was collected.

By using our services, you agree to allow our company to retain your personal information for more than 5 years after the end of our legal relationship with you to prevent fraud and illegitimate use of our services.

 

8. Changes to this Privacy Notice

 

We may update this privacy notice from time to time. We will notify you of any significant changes by posting a notice on our website or application or by other means. We encourage you to review this notice periodically for any updates.

 

9. Complaints 

 

If you have a complaint regarding our handling of your personal information please contact our Customer Service team.

 

10. Contact Us

 

If you have any questions, comments or requests about this privacy notice, please contact us at: 

 

Zapp Inc

2001 Timberloch Place, Suite 500, The Woodlands, TX 77380

(346) 544-7164, or hola@zapp.glonal

 

US STATE PRIVACY RIGHTS

 

If you are a California resident, you have the right to control whether we share some of your personal information:

• You have the right to know what personal information has been collected about you, including categories of sources, third-party disclosures, and purposes.

• You have the right to request deletion of personal information, subject to certain limitations.

• You have the right to correct inaccurate personal information.

• You have the right to opt-out of the sale or sharing of your personal information as defined in California privacy laws.

 

If you are a resident of Virginia, you may take advantage of certain privacy rights, including the ability to request access, correction, deletion, or a copy of your personal information. The company does not sell personal information but may engage in targeted advertising, and you have the right to opt-out of such sales or advertising. Additionally, you have the right to appeal a denial of their privacy rights. This is in compliance with Virginia law.